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Navis N4 TOS Selected to Enhance Terminal Operations & Support Customer-First Approach at North Carolina Ports

Navis, a part of Cargotec Corporation, and the provider of operational technologies and services that unlock greater performance and efficiency for the world’s leading organizations across the shipping supply chain, today announced that North Carolina Ports has selected the Navis N4 terminal operating system (TOS) to power its Wilmington and Morehead City port facilities and its inland terminal in Charlotte, NC.

With combined annual TEUs of almost 400,000 and over four million tons of general cargo throughput while operating efficient water- and landside operations on the East Coast of the United States, North Carolina Ports are consistently recognized for their self-sustaining operations, environmental stewardship, highly efficient workforce, excellent customer service, and dedication to terminal safety. However, like many terminals globally, rising customer expectations amid surging demand has put added pressure on Wilmington, Morehead City and the Charlotte terminal to consistently perform. In order to support these changing business requirements, as well as achieve competitive advantages in the region, North Carolina Ports knew an industry-leading TOS was required. The choice was N4.

“North Carolina Ports is excited to partner with Navis as we continue to invest in our future,” said Paul J. Cozza, Executive Director, North Carolina Ports. “Choosing a world-class terminal operating system further fulfills North Carolina Ports’ commitment to sustainable growth and best-in-class levels of performance for our customers.”

The N4 implementation is part of a transformational terminal enhancement project to support future growth and automation plans at North Carolina Ports facilities. At the Port of Wilmington, container throughput capacity will double from 600,000 to 1.2 million TEUs. A redesigned truck gate complex combined with container yard expansion plans will enable the port to grow and meet evolving customer demands while maintaining efficiencies.

“Navis’ technology produces the best opportunity for North Carolina Ports to use a single platform for all cargo handled at our terminals,” added Bill Corcoran, CIO of North Carolina Ports. “Our ambitions reach well beyond the terminal operating systems and N4 gives us the foundation we need to increase velocity, safety and volume. We will achieve this via a series of automation projects connecting our technology with operations, our customers and the entire port constituency.”

The N4 TOS implementation will begin spring 2019 and full implementation will coincide with the new container gate complex in late 2021. As part of the agreement, Navis will also provide a variety of Professional Services and Training support to North Carolina Ports to ensure the smooth implementation and future operation of N4.

“North Carolina Ports has a strong pedigree and successful track record supporting and enhancing the economy of North Carolina with its streamlined operations,” said Susan Gardner, Vice President and General Manager, Americas, Navis. “As it looks to raise the bar on its terminal operations, customer service and safety initiatives, we are proud that N4 stood out as the only TOS solution that would help it realize its vision. We are eager to see what can be achieved together.”
Source: Navis

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